top of page
About

About 

Order Flower Online Company

Order Fresh Flowers Online by FlowerDeliveryAntalya.com offers a convenient way of getting fresh flowers delivered Antalya. If you wish to send flowers to someone in Antalya, you can simply rely on our flower shop and florist network to deliver flowers by hand on your behalf. Our main aim is to provide an opportunity for all customers to send fresh flowers to those special people in their lives. We work hand in hand with a network of florists, and the latter will provide the delivery part of your order. We have worked in the floral industry for many years, which is why we can guarantee a local delivery service on your behalf when you are situated far from the recipient’s address. Even if you’re within walking distance to your loved ones, we know how special a florist delivery can be. Save the hassle of finding the time to buy flowers and delivering them yourself – entrust our florists with the delivery of the finest flowers in the market. Alongside the convenience of having flowers delivered by a local florist with only a few steps having to be done online, treasure the knowledge that your order will be designed by the same florist in charge of the delivery, and who will only use the freshest, most beautiful cut flowers. The floral gift delivered to your loved ones is in nothing less than the perfect condition. Local Florist Delivery Service Rest assured that our flowers are delivered by hand. The flowers will be transported directly from the local flower shop, straight to the recipient’s hands. We do not do courier deliveries unless agreed previously with customers in cases where we do not have a local florist service. The reasons we insist on delivering flowers by local florists are various, the most important of which is the quality of the flowers delivered. It’s always best to have the flowers kept in excellent condition by the florist, who carries the flowers in their own hands. Delivering flowers in boxes is simply unacceptable to us, as this does not result in a presentable delivery to the recipient. We want your loved ones to open their door and find their local florist there with a big smile on their face. A local florist service is just simply part of the whole package of delivery. This is how we ensure a personal service to treasure key moments in your life. A lot of thought goes into each and every bouquet. Whether it’s for a special occasion or simply ‘just because’ does not matter to us and our florists. What matters is the act of sending flowers, and our florists understand that each flower delivery moment is important to the customer and recipient involved. Bridge the distance between you and someone special – the gift of fresh flowers is here to help you express your feelings when words are not enough. It is the responsibility of each and every florist who forms part of our network to deliver flowers with precision, creating a magnificent and unique gift for everyone, every time. Fast and Reliable Flower Delivery Service Bouquets are personally prepared by professional florists, all of whom are experienced with delivering flowers including on a same day basis. We understand that you may have left your order to the last minute, which is why we strive to enable same day flower delivery almost anywhere in Antalya. We offer this express delivery service, so do not hesitate to choose today’s delivery date when prompted. The cut-off time for same day delivery is 12pm or 1pm. We urge you to place your orders in the morning if it is your intention to have flowers delivered on the same day. Flowers for Every Occasion Our florists fully understand the thought behind each occasion that they deliver flowers for. They use different styles and adopt different approaches depending on the particular occasion. On our website, you can view the various products which are available for so many different occasions. Our intention is to create confidence in online shopping amongst our local and international customers. Let us be your one-stop destination for every time you wish to celebrate an occasion by sending a floral gift to someone. Birthday flowers Create a dazzling day for your loved ones by brightening up their birthday with a gorgeous bouquet of flowers. We have a selection of flowers for birthday available online, containing a range of mixed and colourful bouquets to mark a great day. Anniversary flowers We have a collection of anniversary flowers available for customers to order from. Mark your wedding anniversary or that of a couple whom you’re close with. They will surely appreciate a gorgeous bouquet of flowers being hand delivered to them. Get Well flowers Send your heartfelt wishes for a speedy recovery and deliver a stunning, mixed bouquet of Get Well flowers to someone who needs it. Thank You flowers Show your gratitude and your loved ones will thank you for it. Fresh flowers to say thank you are an ideal way to express your appreciation for someone who has helped you with something. Sympathy & Funeral flowers We have a collection of sympathy flowers as well as flowers for a funeral ceremony. Sprays, sheaves, wreaths and sympathy bouquets are hand arranged and hand delivered to your loved ones to express your condolences. Love and Romance flowers Romantic flowers are the best way to express your deepest love. Send flowers for Love and Romance with us here! We have bouquets of red roses and other mixed flowers available. Important Holidays for Flower Delivery Gifts There are occasions for which all florists in the world are extremely busy. It is important that for the following holidays, you order in advance. The last guarantee date for major holidays worldwide can range from 2-4 days beforehand, depending on the country of delivery. Send flowers for Valentine’s Day Valentines Day Flowers We cannot think of a better expression of emotions than a roses or flowers bouquet for Valentine’s Day. Rest assured that our florists deliver your gifts on time for this special romantic occasion. We offer a worldwide delivery service for Valentine’s Day as well as any other occasion. Our florists have a large quantity of roses and other flowers in stock during the week leading up to Valentine’s Day in Antalya, so order within the last guarantee date to book your red roses delivery. Send flowers for Women’s Day Womens Day Flowers International Women’s Day is celebrated on 8th March. Order flowers to those special women who deserve to be treated with love and respect. We can help you deliver Women’s Day flowers in Antalya – simply choose a lovely bouquet or gift arrangement from our website! Send flowers for Mother’s Day Mothers Day Flowers Mother’s Day is internationally celebrated on the second Sunday of May. It’s so important to let your Mum know how essential she is to you. We might take Mums for granted during the year, so Mother’s Day is a great way of letting her know how much she means to you. Of course, we pride ourselves on the Spring flowers that we have available during Mother’s Day celebrations. Choose your favourite bouquet that we have available for Mother’s Day flower delivery. Send flowers for Christmas Christmas Flowers We know that ideally, everyone celebrates Christmas in the company of those they hold dearest. Unfortunately, life may throw us on the other side of the world, and we cannot always be near our loved ones during the festive season. With Send Flowers Worldwide, however, you can feel closer to relatives and friends thanks to our Christmas flower delivery service. We have a range of floral gifts, poinsettias, plant arrangements, centrepieces and gorgeous flowers and decorative items for Christmas time.

Contact

Contact

Thanks for submitting!

Delivery

Terms of Delivery for FlowerDeliveryAntalya.com At FlowerDeliveryAntalya.com, we understand the importance of timely and efficient delivery of your floral arrangements. We strive to provide the best service possible, and have put in place a number of policies and procedures to ensure that your flowers are delivered on time and in perfect condition. Delivery Area We currently deliver to the entire Antalya area, including all neighborhoods and surrounding towns. If you are unsure whether we deliver to your specific address, please contact us before placing your order. Delivery Times We offer same-day delivery for orders placed before 15:00 local time, Monday through Sunday. Orders placed after 15:00 will be delivered the next day. But, just incase please ask opportunities for delivery after 15:00 orders by contacting us. Special Delivery Instructions If you have any special delivery instructions, such as leaving the flowers with a doorman or security guard, please include these instructions when placing your order. We will do our best to accommodate your requests, but we cannot guarantee that all requests will be fulfilled. Substitution Policy In the event that a specific flower or item is not available, we reserve the right to substitute with a flower or item of equal or greater value. We will always maintain the overall look and feel of the arrangement, and will make every effort to match the color scheme and style of the original design. Order Tracking Once your order has been dispatched, you will receive a confirmation email that includes a tracking number. You can use this number to track the status of your delivery and see an estimated delivery time. Also, note that our team will be in contact with you during all the process. Customer Satisfaction At FlowerDeliveryAntalya.com, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, please contact us immediately and we will do everything we can to resolve the issue to your satisfaction. In conclusion, FlowerDeliveryAntalya.com is committed to providing timely, efficient and professional delivery service to our customers. We strive to deliver your floral arrangements in perfect condition and on time. We are always ready to help you with any queries and requests you may have regarding our delivery service.

Delivery
F.A.Q.

F.A.Q.

Frequently asked questions Delivery and Refund Policy Our Delivery and Refund Policy lets you know exactly what we do and how we do it, so you know precisely how your order will be fulfilled. We built this policy based on our long experience in the business of gift and flower delivery, and it serves two purposes: that there will be no misunderstandings at any stage, and you are guaranteed 100% satisfaction with every order. We highly recommend you to read through our entire policy before placing your order. By making an order on our website, you confirm that you agree with our policies. Making an order on our website means that you entrust us to arrange and deliver the gift chosen to a person specified in the order details. The gift will be arranged at our network outlet which is nearest to the recipient’s location. Delivery terms Our site allows you to place an order in advance. We will deliver it on a date chosen if it meets all the conditions below. Standard delivery time is one (1) day. We guarantee same-day delivery if the order is placed and paid before 1pm local recipient’s time. *Sometimes same day delivery is available even for late orders. Just contact our Customer Support to check on that before placing your order. Holiday delivery Please make your order in advance to ensure timely delivery on holidays. We cannot guarantee same-day or next-day delivery for the following holidays: New Year, St. Valentine’s Day, International Women’s Day. If we receive a late order, we will do our best to deliver it on time; however, we may need to postpone delivery for one (1) day. We will contact you in advance to make sure this is acceptable to you. Please note: if we receive an order for these holidays less than 48 hours before the delivery date we reserve the right to deliver it one (1) day earlier (December 30th, February 13th, March 7th) without additional arrangements. If this is unacceptable, please do not forget to mention it in the ‘Additional Info’ field. *Please note that there is no delivery on January 1st and 2nd in most areas, so please try to send your gift for delivery on December 30th-31st or January 3rd-4th. Delivery Time You may specify what time exactly you wish your order to be delivered at in the ‘Additional Info’ field. We will always try to deliver at that time exactly. However, it may not be possible in the following cases: You selected the time when our local agent is closed or not open yet. The time specified doesn’t fit our local agent’s delivery schedule. There is a bad traffic situation during time of delivery. There are any other unpredictable, urgent circumstances that cause the delivery delay, such us bad weather. The recipient asked our agent to deliver at another time. Please make your order in advance to increase the chances of the delivery at the exact time. Recipient’s Data The customer is responsible for providing us with the recipient’s valid contact information. We cannot guarantee timely delivery if some of the recipient’s data is invalid. The recipient’s valid phone number will ensure that your order will be delivered in person. We can deliver your order, even if you don’t have the full address information, by calling the recipient prior to delivery. We cannot guarantee timely delivery in the case that the recipient’s phone is switched off or no one picks up the phone. If you do not wish to leave the recipient’s phone number, we can deliver your order without it. However, if the address turns out to be invalid, the order will be considered as done and will not be refunded. If the recipient is absent at the moment of the delivery, we will have to leave the order with any person present at the address, or a neighbor. If no one can accept it, we will have to take it back to the shop and deliver later. This will result in an extra delivery fee that the customer will be responsible for before the delivery will be reattempted. In most cases the orders to hotels can be delivered to the reception desk only. *Please not that we cannot be responsible for hotel service, so the order will be considered as done at the moment it is left at the reception desk. Card Message The Card Message section of our ordering system is where you type your personal message for the recipient. The card with your message will be delivered along with your order. It may be printed on a beautiful greeting card if you select this option while placing the order. Otherwise it will be printed on a regular enclosure card or a piece of paper if the text is large. Please note that in some areas the card message may be written by hand by our local agent. Please do not forget to sign your card message. Otherwise the recipient may not understand who the order comes from. Customer Privacy By default, we do not share any customer’s personal information, even with the recipient. If you do not wish to reveal your identity, just leave the message unsigned or do not leave any message at all. There is a possibility that the recipient may not wish to accept the gift, not knowing who the sender is. In this case we will have to reveal the customer’s name in order to be able to complete the delivery. If keeping your identity confidential is top priority, please mention it in the ‘Additional Info’ field. In this case we will contact you for additional instructions if there are any problems with the delivery. Order Status Once you’ve completed your order, the ‘Waiting for Payment’ status will appear. When your payment is received, the status will change to ‘In Progress’. This status confirms that we have started processing your order. *If you completed your payment but the order status doesn’t change within 30 minutes, please contact our Customer Support immediately. If there are any issues with your order, we will contact you by phone and/or email. Once your order is completed, its status will change to ‘Done’. You will receive an email confirmation of this. *Please note that the order status changes to ‘Done’ even with a delay – when we receive a delivery confirmation from our local agent. It may take up to one (1) business day. You may always request our Customer Support for immediate status updates on your order and we will do our best to help you with this request. Please be ready to give us your order number when you contact us. Substitution Policy Depending on the time of year, the availability of certain sorts of flowers in different regions may be reduced. Additionally, flowers of certain shades may be unavailable on the delivery date. Thus the delivery of a bouquet/flower arrangement quite identical to the one shown on the website may be impossible. In this case, our local florists will deliver an arrangement of similar or higher value. We do our best to keep the original shape, size and color range of requested bouquet/flower arrangements, however some deviations are allowed to occur. In a single-type-flower arrangement (like a rose bouquet) keeping flower type will prevail over color matching. Other types of gifts such as sweets, gift baskets, candy bouquets, chocolates boxes, etc., may vary according to the assortment of a certain region. Our top priority is to ensure the value and integrity of items delivered when being forced to make substitutions. Order Modification & Cancellation Policy If for some reason you wish to cancel the order or update the order details, please let us know as soon as possible. We will immediately accept your request for cancellation or update, provided the request is sent before the delivery takes place. Please try to notify us of necessary updates at least 48 hours prior to scheduled delivery time. An order cannot be cancelled if the gift has already been arranged for delivery. If we are unable to deliver the order due to the recipient’s address being incorrect, we will notify you immediately. In some cases, you will have an opportunity to re-direct your order to another recipient or even to another city or country. If the customer requests cancellation, we may not be able to refund the order. The delivered goods cannot be replaced or returned. Claims & Complaints If you are not satisfied with the quality of delivered flowers, please notify us as soon as possible, describing the issue in detail. Due to the perishable nature of goods delivered we are not able to accept claims sent in more than 48 hours after delivery takes place. Please note: the receipt signed by the recipient includes the following statement: ‘No claims on the quality of items delivered’, as well as a detailed description of delivered items. The recipient should make necessary notes in the receipt in case the flower quality is unsatisfactory. We respect our customers and do our best to satisfy them. But we ask our customers to realize that any claim must be understandable and reasonable. Our main goal is our customers’ 100% satisfaction; so if there is a valid complaint, we will either re-deliver the order with an apology, or issue a refund.

bottom of page